The Bank
A leading issuing bank, who has been transforming the future of cross border payments to serve our Clients over the past 18 years. The Bank has recently embarked on a journey to expand its banking product range and now offers digital corporate banking services locally.
The Bank has offices in London, Malta and Gibraltar, currently serving innovative Clients through a portfolio of e-money products and payment services as well as deposit accounts for its Corporate Clients. As a leader in the industry, we set the standard for excellence in the payments sector. We are forward thinkers in a complex ecosystem and partner with cutting edge Fintech’s to challenge the way we conventionally bank for the better.
Investors
Our parent company, IDT Corporation, is an innovative and opportunity-seeking multinational company headquartered in the US and listed on the New York Stock Exchange, with offices across the globe.
Role Outline
To manage a portfolio of BIN Sponsorship Program Manager Clients, and deal on a day-to-day basis, with all aspects relating to Payments, Reconciliations & Reporting. To assist and support the Head of Finance Operations and the Finance Operations Team Leader in day-to-day activities. Managing the financial portfolio of our Clients, including:
• Performing daily reconciliations of cardholder processor reports against Scheme Settlement advisements.
• Performing daily reconciliations of the Scheme Settlement advisements received and ensure payments are made externally whilst in keeping with strict deadlines and cut off times.
• Performing daily, weekly and monthly reconciliations and analysis of nostro/counterparties balance of banking operations.
• Performing daily validation checks of the cardholder processor reports against Customer Funds.
• Processing of banking entries across various payment platforms required to meet strict deadlines.
• Investigating any reconciling items or discrepancies within the daily reports before raising any reporting errors with our Data department.
• Work closely with the Data and Operations department to resolve queries efficiently.
• Completion of month end reconciliations within the specified timelines.
• Preparation and review of month end closure process.
• Provide financial analysis to aid management on an ad hoc basis, including the preparation of reports.
• Liaising with Clients via email and conference calls on any reconciliation issues or queries.
• Preparation of Ad hoc reports and reconciliations in order to deal with Client’s questions.
• Processing of cardholder refunds, return to source requests, revenue releases and others for your Client portfolio.
• Processing and maintaining the chargeback process.
• Preparation of any responses to queries which our statutory auditors may raise in relation to your Client portfolio for the financial year end.
Competencies, Knowledge & Skills
• Ability to work under pressure.
• Highly numerate with the ability to constantly meet deadlines whilst ensuring exceptional attention to detail.
• Planning and organising own work unsupervised.
• Producing work output to the highest standard.
• Analytical and investigative skills for resolving variances.
• Strong communication skills both verbal and in written.
• Previous use of a reconciliation tool would be an advantage.
Experience/knowledge
• Banking Payments Processing including different payment rails
• Intermediate / Advanced Excel skills.
• Prior knowledge of fintech products (advantageous)
Additional Skills Required
• Professional mannerism
• Self-motivated and able to work with a team to complete necessary tasks in a timely manner
• Pro-active approach to daily duties
• Ability to take initiative and utilize sound judgment in decision-making
• The ability to work to deadlines
• Agile and pragmatic when approaching change
• Adaptable to a wide range of products and variables when assessing risk
• Good oral and written communication skills
IT Skills
• High level of competency with MS Office specifically in Excel
• MS Outlook
The holder of this position will be expected to pass the required background checks in line with the Bank’s policy.