Finance Operations Analyst

The Bank

A leading issuing bank, who has been transforming the future of cross border payments to serve our Clients over the past 16 years. The Bank is now embarking on a journey to expand its banking product range with the intention of offering digital corporate banking services.

The Bank has offices in London and Gibraltar, currently serving innovative Clients through a portfolio of e- money products and payment services. As a leader in the industry, we set the standard for excellence in the payments sector. We are forward thinkers in a complex ecosystem and partner with cutting-edge Fintech’s to challenge the way we conventionally bank for the better.

Investors

Our parent company, IDT Corporation, is an innovative and opportunity-seeking multinational company headquartered in the US and listed on the New York Stock Exchange, with offices across the globe.

Role Outline
To manage a portfolio of BIN Sponsorship Program Manager Clients, and deal on a day-to-day basis, with all aspects relating to Payments, Reconciliations & Reporting. To assist and support the Finance Operations – Team leader and Head of Finance Operations in any ad-hoc request. Managing the financial portfolio of our Clients, including:

• Performing daily reconciliations of cardholder processor reports against Scheme Settlement advisements;
• Performing daily reconciliations of the Scheme Settlement advisements received and ensure payments are made externally whilst in keeping with strict deadlines and cut off times;
• Performing daily, weekly and monthly reconciliations and analysis of nostro/counterparties balance of banking operations.
• Performing daily validation checks of the cardholder processor reports against Customer Funds;
• Processing of banking entries across various payment platforms required to meet strict deadlines;
• Investigating any reconciling items or discrepancies within the daily reports before raising any reporting errors with our Operations department;
• Work closely with the Operations department to resolve queries efficiently;
• Completion of month-end reconciliations within the specified timelines;
• Provide financial analysis to aid management on an ad hoc basis, including the preparation of reports;
• Liaising with Clients via email and conference calls on any reconciliation/chargeback issues or queries;
• Preparation of Ad hoc reports and reconciliations in order to deal with Client’s questions;
• Processing of cardholder refunds, return to source requests, revenue releases and others for your Client portfolio;
• Preparation of any responses to queries which our statutory auditors may raise in relation to your Client portfolio for the financial year end.
• Monitoring and actioning of Payments on the Payment Queues.
• Reviewing and raising chargebacks on both Mastercard and VISA.
• Monitoring and actioning the banking lite service provider transaction queues, in order to resolve transactional queries.

Competencies, Knowledge & Skills

• Ability to work under pressure.
• Highly numerate with the ability to constantly meet deadlines whilst ensuring exceptional attention to detail.
• Planning and organising own work unsupervised.
• Producing work output to the highest standard.
• Analytical and investigative skills for resolving variances.
• Strong communication skills both verbal and in written.
• Previous use of Oracle Financials (or similar) would be an advantage.

Experience/knowledge

• Knowledge of Finance, Accounting & Reporting requirements, including accounts up to Trial Balance.
• Intermediate / Advanced Excel skills.
• AAT qualified or similar

Additional Skills Required

• Professional mannerism
• Self-motivated and able to work with a team to complete necessary tasks in a timely manner
• Pro-active approach to daily duties
• Ability to take initiative and utilize sound judgment in decision-making
• The ability to work to deadlines
• Agile and pragmatic when approaching change
• Adaptable to a wide range of products and variables when assessing risk
• Good oral and written communication skills
• High level of competency with MS Office specifically MS Excel
• MS Outlook
• Knowledge of SQL would be advantageous

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.