Prepay Cardholders
As a valued Prepay cardholder, we would like to advise you that as of 17th January 2025 IDT Financial Services Ltd will no longer be issuing the Prepay Prepaid Mastercard© We are sorry to advise that your Prepay Prepaid Mastercard will cease to work at that time and we will be unable to renew your prepaid card.
What does this mean for me?
Your Prepay Prepaid Mastercard© will no longer function as of 17th January 2025.
What if I still have money on my prepaid card?
If you have money on your prepaid card, you can continue to use your card in the normal way wherever you see the Mastercard© Acceptance Mark up until 17th January 2025. You can use the remaining funds by either making purchases online, by telephone or in-store within the next two months. You can also withdraw your funds at an ATM.
What happens after the 17th January 2025?
Rest assured that your money continues to be safe. If you have any remaining funds on your prepaid card when you are no longer able to use your card and you have a Prepay wallet, these funds will be automatically transferred back to your Prepay wallet. If you do not have a Prepay wallet, you. will need to contact Prepay Customer Services Team to arrange a refund to your bank account by emailing cs@pre-pay.co.il or calling 03-5410410. You will not be charged for this transfer.
What should I do with the card?
Once you have used the funds on your card, and certainly after the closure date on 17th January 2025 please cut your card through the magnetic stripe as well as the chip. Please remember to dispose of the plastic remains in a responsible manner.
The Prepay card is issued by IDT Financial Services Limited, pursuant to license from Mastercard International Incorporated