Onboarding & Data Management Specialist

The Bank

A leading issuing bank, who has been transforming the future of cross border payments to serve our Clients over the past 18 years. The Bank has recently embarked on a journey to expand its banking product range and now offers digital corporate banking services locally.

The Bank has offices in London, Malta and Gibraltar, currently serving innovative Clients through a portfolio of E-Money products and payment services as well as deposit accounts for its Corporate Clients. As a leader in the industry, we set the standard for excellence in the payments sector. We are forward thinkers in a complex ecosystem and partner with cutting edge Fintech’s to challenge the way we conventionally bank for the better.

Investors

Our parent company, IDT Corporation, is an innovative and opportunity seeking multinational company headquartered in the US and listed on the New York Stock Exchange, with offices across the globe.

Role Outline

Working closely with both the front office Corporate Banking Team and the Compliance & Risk Team, this role is pivotal in ensuring a smooth Client onboarding and KYC update process, while ensuring Clients meet the Bank’s risk appetite and that the data held by the bank is up to date, compliant, and fit for all reporting purposes. The successful candidate will manage, develop and maintain the data management functions within strict compliance to the Bank’s risk appetite and regulatory requirements.

Main Responsibilities:
• Review Client onboarding packs received from the front office, challenging any information, documentation or file notes that may be incomplete, inconsistent or not aligned with the Banks’ risk appetite or relevant regulations.
• Ensure Client structures and associated data are correctly captured in the system and formatted to allow for the necessary reporting requirements (including CRS, FATCA and GDGS SCV).
• Ensure all cases are managed efficiently as per internal Bank SLAs, collaborating with colleagues to understand any special urgency or priority, and correct any outstanding items in a timely manner.
• Track and conduct both periodic and event-driven Client file reviews.
• Daily review and clearing of screening alerts, system health check notifications, and control reports.
• Manage the Bank card dispatch and reordering process.
• Maintain statistics and provide Management Information reports as required by the business.
• Assist with the handling of general Client queries.
• Ongoing maintenance of relevant Data Management operating procedure documents.
• Handling of any Subject Data Access requests

Job Specific Competencies:
• Self-starter, with the ability to investigate and research new initiatives.
• Flexible and adaptable to changing business environment.
• Focused attitude to work with the ability to meet deadlines while ensuring high levels of accuracy.
• Excellent communication and interpersonal skills.
• Commitment to continuous learning.
• Challenges and suggests improvements to ways of working.
• Excellent organisational and planning skills and practical ability to prioritise effectively.

Essential Knowledge and Skills:
• Experience in KYB / KYC, applying the requirements within POCA.
• Strong, in-depth knowledge of corporate and legal structures, including trusts.
• Knowledge of corporate documentation, mandates, board resolutions.
• Knowledge of regulatory and business licencing, and trading names legislation.
• Understanding of relevant local and UK regulation and reporting obligations.
• Self-motivated and able to work within a team to complete necessary tasks in a timely manner.
• Good level of competency with MS Office including Excel and Word.
• High level of business English, written and verbal.

Desirable Knowledge and Skills:
• Compliance & Regulatory knowledge within the financial industry.
• Knowledge of Gibraltar business landscape would be a key advantage.
• Familiar with Gibraltar AEOI portal.
• Experience running CRS and FATCA reporting cycles.
• Awareness of DAC6.

The holder of this position will be expected to pass the required background checks in line with the Bank’s policy.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.